Dispute Resolution

You can file a claim through our Customer Service Department by emailing: help@estelamaram.com

Additionally, we inform you that you can find online complaint forms at this link.

The parties agree, at their choice, to submit any conflicts to the courts and tribunals of the user’s domicile, waiving any other jurisdiction.

Furthermore, we remind you that you can access the European Union’s online dispute resolution platform by following this link.